Accessibility Statement

TechKnow is committed to ensuring digital accessibility for all people

Last Updated: January 2026

TechKnow is committed to ensuring that our website and services are accessible to all users, including those with disabilities. We strive to follow Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility of our digital properties.

WCAG 2.1 Compliance

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including:

  • Visual impairments (blindness, low vision, color blindness)
  • Hearing impairments
  • Motor/mobility impairments
  • Cognitive and learning disabilities
  • Seizure disorders

Accessibility Features

Keyboard Navigation

Our website can be navigated using only a keyboard. Use Tab to move forward, Shift+Tab to move backward, Enter to activate links and buttons, and arrow keys for menus and dropdowns.

Screen Reader Compatibility

We use semantic HTML, ARIA labels, and proper heading structures to ensure compatibility with screen readers like JAWS, NVDA, and VoiceOver. Images include descriptive alt text, and complex interactions include appropriate ARIA attributes.

Visual Accessibility

  • High contrast color schemes meeting WCAG AA standards
  • Text can be resized up to 200% without loss of functionality
  • Focus indicators for keyboard navigation
  • No reliance on color alone to convey information
  • Readable font sizes and clear typography

Responsive and Adaptable

Our website is fully responsive and works across devices and screen sizes. Content reflows appropriately for mobile devices, tablets, and desktop computers, ensuring accessibility regardless of device.

Compatible Assistive Technologies

Our website is designed to work with the following assistive technologies:

Screen Readers

  • JAWS (Windows)
  • NVDA (Windows)
  • VoiceOver (macOS, iOS)
  • TalkBack (Android)

Other Tools

  • Screen magnification software
  • Speech recognition software
  • Alternative input devices
  • Browser zoom and text resizing

Known Limitations

Despite our best efforts, some areas of our website may not be fully accessible. We are actively working to address the following known issues:

  • Some third-party embedded content may not meet accessibility standards
  • PDF documents from external sources may not be fully accessible
  • Complex interactive calculators may require additional screen reader support
  • Some legacy content is being updated to current accessibility standards

If you encounter accessibility barriers on our website, please let us know so we can address them promptly.

Third-Party Content

Our website may include content from third-party services (such as payment processors, analytics, and social media platforms). While we strive to work with accessible third-party services, we cannot guarantee the accessibility of content we do not control.

We encourage our partners to maintain accessible services and provide alternative methods for accessing critical functionality when third-party content is not fully accessible.

Our Ongoing Efforts

Accessibility is an ongoing commitment. We continuously work to improve by:

  • Conducting regular accessibility audits and testing
  • Training our team on accessibility best practices
  • Testing with real users who rely on assistive technologies
  • Incorporating accessibility into our design and development process
  • Staying current with WCAG guidelines and evolving standards
  • Prioritizing accessibility fixes and improvements

Alternative Formats

If you need information from our website in an alternative format (such as large print, audio, or accessible electronic format), please contact us. We will work with you to provide the information in a format that meets your needs within a reasonable timeframe.

Technical Specifications

Our website's accessibility relies on the following technologies:

  • HTML5 for semantic structure
  • CSS3 for visual presentation
  • WAI-ARIA for enhanced semantics
  • JavaScript for interactive components (with progressive enhancement)

For optimal accessibility, we recommend using the latest versions of modern web browsers such as Chrome, Firefox, Safari, or Edge with assistive technologies enabled.

Assessment Approach

TechKnow assesses accessibility through:

  • Self-evaluation: Internal testing and audits using automated tools and manual testing
  • External review: Periodic third-party accessibility audits
  • User testing: Feedback from users with disabilities
  • Automated monitoring: Continuous scanning for accessibility issues

Accessibility Feedback

We welcome your feedback on the accessibility of tchknw.net. If you encounter accessibility barriers or have suggestions for improvement, please let us know:

Email: accessibility@tchknw.net

General Contact: contact@tchknw.net

Contact Form: tchknw.net/contact

Response Time: We aim to respond to accessibility feedback within 2 business days and will work with you to provide an accessible solution or alternative within a reasonable timeframe.

Formal Accessibility Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with:

  • U.S. Department of Justice: www.ada.gov
  • Your local civil rights enforcement agency