Privacy Notice
Your privacy matters. Learn how we protect and handle your data.
Last Updated: January 2026
At TechKnow, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
When you interact with our services, we may collect:
- Name, email address, phone number, and company information
- Account credentials and authentication data
- Billing and payment information (processed securely via Stripe)
- Project details, specifications, and RFP submissions
- Communication preferences and history
Automatically Collected Information
- IP address, browser type, and device information
- Usage data and analytics (via Google Analytics)
- Cookies and similar tracking technologies
- Log data and error reports
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send transaction notifications
- Generate project proposals and cost estimates
- Communicate with you about projects, updates, and support
- Send marketing communications (with your consent)
- Analyze usage patterns and optimize user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations and enforce our terms
Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for data in transit
- Secure cloud infrastructure (Firebase, Vercel)
- Regular security audits and monitoring
- Access controls and authentication protocols
- PCI-compliant payment processing via Stripe
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our protections.
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Stripe (payments), Resend (email), Google Analytics (analytics), Cloudflare (security)
- Legal Requirements: When required by law, court order, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a structured format
- Object: Object to certain processing of your data
To exercise these rights, please contact us at privacy@tchknw.net
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.
Types of Cookies We Use:
- Essential: Required for site functionality
- Analytics: Help us understand how visitors use our site
- Functional: Remember your preferences and settings
- Marketing: Track effectiveness of campaigns (with consent)
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Notice
We may update this Privacy Notice periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last Updated" date at the top indicates when changes were last made.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Notice or our data practices, please contact us: